Refund & Cancellation Policy
Effective Date: September 26, 2026
At Focused Transformation, we want our membership and coaching policies to be clear and straightforward.
Monthly Memberships
Monthly memberships automatically renew each month until canceled.
You may cancel your membership at any time. Cancellation will stop future recurring charges, and you will continue to have access through the end of your current paid billing period.
Because membership access, digital content, and services are provided immediately, payments already processed are generally non-refundable, except where required by law.
We recommend canceling before your next scheduled billing date to avoid another charge.
Fixed-Length Programs & Coaching
Programs purchased for a specific length of time, including transformation or individualized coaching programs, are considered a commitment for the stated program period.
Once a program has begun and access to coaching, programming, digital resources, or other services has been provided, payments are generally non-refundable, except where required by law.
Live Workouts & Coaching Calls
Missed live workouts, coaching calls, or other scheduled sessions do not qualify for refunds. Replays may be available depending on your membership or program.
Individual Coaching Appointments
For individually scheduled coaching appointments, we ask for at least 24 hours' notice when you need to cancel or reschedule.
Appointments canceled with less than 24 hours' notice or missed appointments may be forfeited.
Technical Issues
If you experience a problem accessing content or services you purchased, please contact us so we can help resolve the issue.
Questions or Cancellation Assistance
For questions about billing, cancellations, or your membership, contact:
Focused Transformation, LLC
support@focusedtransformation.com